Privacy Policy

BY VISITING CARLAROYAL.COM, YOU ARE CONSENTING TO OUR PRIVACY POLICY.

Overview

Carla Royal Coaching & Consulting (“CRCC”) values your privacy and is dedicated to protecting your personal information and informing you about how we handle it. This policy outlines our practices regarding data collection, processing, and storage on our website, carlaroyal.com (“the Site”).

Scope and Consent By using our Site and Services, you agree to the terms of this Privacy Policy and our data practices. This policy applies to all visitors, customers, and any other users of the Site.

Data We Collect and How We Use It

  • Personal Information: We collect information that identifies you (like your name, phone number, and email address) when you voluntarily provide it. This data is used to personalize your experience, manage customer relationships, and deliver our services, including coaching, blog, and podcast.

  • Product Orders: For orders, we collect necessary details such as your name, billing address, and email. This information is used solely for order fulfillment and customer service.

  • Payment Information: We process payment information through secure e-commerce providers, without storing it on our servers. This data is encrypted and securely transmitted for transaction processing.

  • Blog and Site Activity: We collect data related to your interactions with our blog and site, like comments and site usage statistics, to improve service quality.

  • Cookies: Our Site uses cookies to enhance user experience. You can control cookie settings through your browser, but note that disabling cookies may affect Site functionality.

  • Data Security: We employ robust security measures, including SSL technology, to protect your data. However, no online transmission is entirely secure, and we cannot guarantee absolute security of your information.

Third-Party Links and Service Providers Our Site includes links to third-party websites and involves sharing data with service providers essential for delivering our services. While these providers are carefully chosen, their privacy practices are not covered by this policy.

User Rights and Data Management

  • Access and Control: As a user, you have the right to access, update, or delete your personal information. For such requests, please contact Carla.

  • Data Retention: We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

  • Children's Privacy: The Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Compliance with International Laws We acknowledge the global nature of our audience and strive to comply with international data protection laws, such as GDPR for European users and CCPA for California residents. Users from these regions are entitled to additional rights as specified under these laws.

Changes to This Policy We reserve the right to modify this policy at any time. All changes will be posted on this page, and where appropriate, notified to you by email. Continued use of our Site after such changes constitutes your acceptance of the new Privacy Policy.

If you have questions about our Privacy Policy, email Carla at anytime.

Updated: DECEMBER 2023